Paying for Services

Booking

Booking on time is easy when you follow these simple steps:

A. Appointment

Provisionally agree an appointment.

B. Bank Transfer well before 10pm

Send the correct fee for the appointment well before 10pm the day you asked for it

C. Confirm payment by email before 10pm

Email well before 10pm to confirm that you have already sent your payment (not that you are planning to send payment).

D. Diary

Your therapist replies to acknowledge receipt of your payment and that your appointment has been entered into the diary. If you don’t receive an acknowledgement then your appointment has not been booked.

Booking Late?

NOTE: If booking late (anytime after 10 pm) you must add £5 to the expected fee to cover the extra admin time taken up by late bookings, and then email your therapist no later than the 11 am next day extended deadline to confirm that you have sent full payment. Do not send payment after this extended deadline as unbooked appointments are automatically offered to waiting list patients after this time.

Payment methods accepted:

Cash – UK Bank Transfer – Bitcoin – Paypal – International Bank Transfer (IBAN/ BIC) – Exchange*

You can use Electronic Payment methods if you are paying for:

  • an Introductory Meeting
  • an Assessment Appointment
  • a SKYPE session
  • a Therapy Card
  • Agreed written or audio work
  • a Cancellation Fee**
  • a Missed Appointment Fee**
  • a Late Payment Fee**

** See Booking and Changing Appointments (Resources > Pre-assessment Login)


Paying by UK Bank Transfer:

Name of Account: Psychotherapy, Counselling and Personal Development

Account Number: 00016409

SORT Code: 87-37-49

Bank: TSB

If you live outside the UK

  • Patients living in the EU and abroad who use slow payment methods like International Bank Transfers (IBAN and BIC) should send payments at least 10 days ahead of each new appointment as funds must arrive a minimum of 72 hours ahead of a provisional appointment time. You can no longer make follow-on appointments during a session due to the time it takes for IBAN/ BIC payments to arrive.  Instead, funds should either be sent several days before requesting a follow-up appointment or appointments booked using Paypal or other faster payment methods (see below) or by buying a Therapy Card.
    • Revolut is a payment method that does quick bank transfers from the EU to the UK.
    • transfer.xe.com offers ‘free’ international money transfers that may work out cheaper than your bank. 
    • Consider purchasing a Therapy Card or you can avoid delays and interruptions to your sessions and stay one payment ahead of each session by sending two or more payments as a first step and then sending a payment each subsequent week.
  • Payments should only be sent in British Pounds Sterling (GBP), not your local currency and the correct fee should arrive without any deductions. All transaction fees should be paid by you, the sender.
  • Currency Conversion Calculator https://www.xe.com/

international-flags Paying by International Bank Transfer:

IBAN: GB64TSBS87374900016409

BIC: TSBSGB2AXXX

Paying by Bitcoin

Bitcoin can be used for multiple session payments (minimum ten) or when purchasing a Therapy Card.  If you want to pay by Bitcoin, my fees are calculated based on the current buying price for Bitcoin. Ask for the session fee Bitcoin rate on the day of any payment.

Avoid paying from a crypto exchange, use your personal wallet. My wallet address is below.

Bitcoin payment must be approved before being accepted.

1G4jgHDDsJFChdU7HdC7xhyc27vJwSwne7

Paypal fees vary according to the sender’s country and currency.  As with all non-cash payments, any and all payments should be sent in British Pounds Sterling GBP with all transaction fees i.e. Payal deductions, payable by the sender.

GUIDE:

  • single session payment add £5

PayPal-PayNow-Button

*Alternative Forms of Exchange

After Assessment only.

In keeping with progressive methods of independent, decentralised forms of transacting and the promotion of community, cooperation and goodwill between people, I offer Goodwill Therapy Cards based on mutually beneficial exchanges of time, skills, goods and services. See the Therapy Cards page in the Resources section after you have completed Assessment and commenced therapy.

Payment Terms:

  • All of the above Account details have been verified correct.  It is the sender’s responsibility to ensure that all account details are entered accurately when sending payments.
  • Sessions cancelled, missed or rescheduled with less than 24 hours notice are chargeable. 
  • Refunds can be made on Therapy Cards only, minus 10% admin fee, and can take up to 30 days to process.  All other prepayments are non-refundable but booked sessions can be rescheduled once with more than 48 hours notice. Special conditions apply to abandonment refunds on Therapy Cards. Please be sure of your firm commitment to therapy prior to purchasing products or pre-paying services in order to avoid losing money in the form of transaction and admin fees.

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