Appointments

Waiting Times for Appointment:

Introductory Meetings: up to 4 weeks wait

Assessments and Therapy (after Intro): may be 4 to 12 weeks wait

Waiting times are approximate. If you are distressed or in urgent need of help please remember that psychotherapy is not suitable as crisis intervention. See the crisis contact numbers on the front page of this website.

Out-of-Hours Appointments (20:30 Mon-Thu, subject to availability) may also be available to patients on my existing waiting list for an additional fee when regular spaces aren’t. Please note: I am currently only able to accommodate regular weekly attendance at present due to the high demands on my service.

ONLINE ELECTRONIC PAYMENT DETAILS

COVID-19:

Advice and information on COVID-19 and attending psychotherapy sessions

*****************************************************

Request Forms:

Request a First Meeting

An Introductory Meeting to discuss your needs for the first time

*****************************************************

Appointments and Other Services

After Introductory Meeting: Assessments, Psychotherapy Sessions, Therapy Cards, Supplementary Support, Written Work etc

*****************************************************

Waiting List

Request a place on my waiting list if no suitable appointments are available

*****************************************************

Confirm Payment and Appointment

Let me know you’ve sent a pre-payment for an appointment offered to you today

*****************************************************

Email

Send an email if you are unsure about services or fees

*****************************************************

5 stars

“Stephen provides a unique service in psychotherapy with in-depth work that you might not get elsewhere. He really opens your mind to new ways of thinking and dealing with the stresses of everyday life and past trauma. I appreciate his honesty and patience. I also love that he teaches meditation which is something I have been interested in for years but never got around to learning. It was great to have a session purely about meditation and I’m sure I will be back for more. Thank you again!” ~ testimonial by N.K.

Screenshot_2019-01-23 Yell com - the UK's leading online business directory

*****************************************************

Please Note:

  • All patient contact is by email appointment only. I don’t make appointments by text message, telephone or by unsolicited visits to my practice
  • *In order to provide the best service to motivated people in genuine need, a maximum of two offers of appointment are made before prospective patients are removed from my waiting list. Persons who ask for waiting list places, appointments or services but who then ignore emails sent to them or repeatedly decline appointment offers are assumed to be spammers and are automatically added to website and telephone blocking lists to prevent wasting time that is needed by people who are in genuine need of help. If you don’t receive a reply to your request within 24 hours or you think your email has been spam-blocked by the website email me direct.
  • Appointment times: Monday to Friday, 12:00-19:15 (last appointment)
  • Out-of-Hours appointments: Monday to Thursday 20:30 (subject to availability). See Out-of-Hours Fees page for details.
  • Location of my practice is Cumbernauld Road in Stepps, 4 miles North East of Glasgow’s city centre.  It’s a quiet residential area with on-street parking.
  • Scot Current time in Glasgow, UK

Payment Terms:

  • Cancellation Fees apply to any session cancelled, missed or rescheduled with less than 36 hours notice.  This ranges from the full fee to less than the full fee, depending on when the session is rescheduled.  See Cancellation Fee Policy for more details.
  • If you want a specific appointment offered to you it should be pre-paid and confirmed no later than 9pm GMT on the day it is offered, otherwise it may no longer be available.
  • Admin Fees: All late fees, refunds and invoiced fees are subject to a 10% admin fee (£6 minimum) on the transferable amount.  International refunds may be subject to additional transfer and currency exchange rate fees.
  • All electronic payments must arrive in my account before I can issue a confirmed appointment.