Electronic Payment Methods

Instructions for All Electronic Pre-payments:

  • All funds sent electronically should arrive well before 9pm GMT on the day the appointment is offered (or another time specified to you), and ideally at least 7 days before a desired appointment day as your appointment is not booked until your funds have arrived into my account.  Open slots can be filled very quickly and if your payment confirmation arrives late you may be offered an alternative appointment day or time.  Pre-paid appointments are only entered into my diary once I confirm to you that I have received your payment.
  • All transaction fees are payable by you, the sender.
  • Include your full name in the payment reference and send the correct fee based on Regular or Flexible session rates and whether attended by Skype, in-person etc, as the wrong payment will delay your appointment (email me if in doubt).
  • I am not alerted to bank payments and will assume you have not sent payment until you confirm by email or by using the short pre-payment form on the APPOINTMENTS page.
  • Cancellation fees should arrive well before 9pm on the day of the cancellation to avoid invoicing fees

1_national_flag_of_united_kingdom UK Bank Transfer Details:

Name of Account: Psychotherapy, Counselling and Personal Development

Account Number: 00016409

SORT Code: 87-37-49

Bank: TSB


If you live outside the UK

  • Patients living abroad who use International Bank Transfer can no longer make subsequent appointments during a session due to the time it takes for IBAN payments to arrive.  Instead, funds should either be sent several days before requesting an appointment or appointments booked using Paypal (see below)
  • Due to potential delays in international transfers consider purchasing a 10+1 Therapy Card or you can avoid delays and stay one payment ahead of each session by sending two or more payments as a first step and then sending a payment each subsequent week.
  • Payments should only be sent in British Pounds Sterling (GBP), not your local currency and the correct fee should arrive without any deductions.
  • transfer.xe.com offers ‘free’ international money transfers that may work out cheaper than your bank
  • All transaction fees should be paid by you, the sender.

international-flags International Bank Transfer Details:

IBAN: GB64TSBS87374900016409



bitcoin Bitcoin

Only acceptable if agreed in advance.  Session Fees charged in Bitcoin will change continuously due to the volatile nature of cryptocurrency exchange rates.  Ask for the session fee Bitcoin rate on the day of any payment. Purchasing a 10+1 Therapy Card may be more practical than individual session payments when using Bitcoin.




Paypal is included here as a courtesy to those who prefer to use it.  However, it is my last resort payment method due to the fees Paypal deducts from payments you send.  Paypal fees vary according to the sender’s country and currency.  As with all non-cash payments, any and all payments should be sent in British Pounds Sterling GBP with all transaction fees i.e. Payal deductions, payable by the sender.

If you don’t de-select Paypal’s ‘buyer protection’ box (it is pre-selected) then Paypal will deduct more non-refundable fees from your payment, requiring you to send additional payment to make up the correct session fee.

Rough guide:

  • add £4 per person per individual session to cover Paypal deductions OR
  • if buying a Therapy Card or prepaying multiple sessions with Paypal add £6 for every £100 sent.  I will then refund you any over-payment after Paypal have taken their fees.



  • All of the above Account details have been verified correct.  It is the sender’s responsibility to ensure that all account details are entered accurately when sending payments.
  • Sessions cancelled, missed or rescheduled with less than 36 hours notice are subject to cancellation fees – see Agreement for details.  If I cancel your session with less than 36 hours notice you will be offered your session at a reduced rate or free (conditions detailed in Agreement).
  • Refunds, including payments sent in error, carry a 10% admin fee and deductions of any transaction or exchange rate fees taken by the bank, Paypal etc.

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