Account Details

  • UK payments should arrive at least 5 to 7 days before a desired appointment day as my diary can change quite quickly.
  • Cancellation fees should arrive well before 9pm on the day of the cancellation
  • Include your full name in the payment reference and send the correct fee based on the Weekly,  Flexible or Review rate and whether by Skype, in-person etc as the wrong payment will delay your appointment (email me if in doubt).
  • I am not alerted to bank payments and will assume you have not sent payment until you confirm via the APPOINTMENTS form.  Many thanks.

1_national_flag_of_united_kingdom UK Bank Transfer Details:

Name of Account: Psychotherapy, Counselling and Personal Development

Account Number: 00016409

SORT Code: 87-37-49

Bank: TSB

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international-flags International Bank Transfer Details:

IBAN: GB64TSBS87374900016409

BIC: TSBSGB2AXXX

Most bank accounts allow International Bank Transfers to be set up via online banking.  Payments should only be sent in British Pounds Sterling (GBP), not your local currency and the correct fee should arrive without any deductions with all transaction fees payable by the sender.

  • International payments should arrive at least 5 to 7 days before a desired appointment day.
  • Include your full name in the payment reference send the correct fee based on the Weekly, Flexible, or Review rate and whether by Skype, in-person etc as the wrong payment will delay your appointment (email me if in doubt).
  • Transfers can take several days to arrive, causing delays and larger gaps between your sessions than is desirable, increasing fees from Weekly to Flexible rates.
  • If this is the case then consider purchasing a 10+1 Therapy Card or you can avoid delays and stay one payment ahead of each session by sending two payments as a first step.  Appointments are only issued once payment appears as ‘cleared’ in my account.

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bitcoin Bitcoin

Only acceptable if agreed in advance.  Session Fees charged in Bitcoin change continuously due to the volatile nature of cryptocurrency exchange rates.  Ask for the session fee Bitcoin rate on the day of any payment. Purchasing a 10+1 Therapy Card may be more practical than individual session payments when using Bitcoin.

bitcoin
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paypal

Paypal is my last resort payment method due to the fees Paypal deducts from both sent and received payments.  Here are the conditions for use:

  • Only used if agreed in advance if you do not have a UK bank account
  • A surcharge of £5 per person per session should be added to each session fee to cover Paypal deductions
  • Full payment should be sent in British Pounds Sterling (GBP) and all Paypal fees paid by the sender prior to transfer
  • Avoid clicking on ‘buyer protection’ otherwise more non-refundable Paypal fees will be deducted from the money you send, requiring you to send additional payment to cover any deductions.
  • Payments are non-refundable

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Sessions cancelled, missed or rescheduled with less than 36 hours notice are subject to cancellation fees – see Agreement for details.  If I cancel your session with less than 36 hours notice you will be offered your session free of charge (conditions apply to group/ family cancellations).

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